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Our Story
Inspiration from Our Mentors
A mentor in the industry once said, "As dentists, we not only treat teeth but also heal hearts. When the heart is not resistant to dental issues, the teeth will naturally be well cared for."
I have seen many dentists in the community who work quietly and diligently, caring for their patients. Many of them treat their patients like old friends, continuously looking after their oral health and becoming a reassuring presence for them and their families regarding dental care. These individuals are the role models we admire and learn from.
We believe that dentistry can also be "down-to-earth" and full of human warmth. Whether it’s in pricing, the clinic environment, or operations, we strive to understand the needs of residents in each area and provide them with more thoughtful and reassuring dental services.
Empathy
is the Key
We all grew up in Hong Kong as community's dentist and have had our own experiences with dental visits.
Our past work experiences have deeply taught us that many patients' difficulties do not stem solely from dental issues, but are often related to their past experiences and lifestyle habits.
The more patients fear seeking medical care, the more they delay treatment. In the end, they are forced to undergo more expensive treatments, which creates a vicious cycle of further resistance to seeking care.
We have found that if we can empathize and communicate more with patients, understanding their true needs, it is the best remedy to break the vicious cycle of patients 'daring not to seek medical care, neglecting their oral health, and not receiving treatment.
